Returns & Exchanges

At Real Groovy, we want you to be completely satisfied with your purchase. If your items aren't hitting the right note, you can return them within 30 days for a full refund or exchange.

1

Initiate Your Request

Log in to your account and select the items you wish to return from your order history to generate a return authorization number.

2

Pack Your Items

Carefully place the items in their original packaging, ensuring all tags and seals are intact to prevent damage during transit.

3

Ship the Package

Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location.

4

Receive Your Refund

Once our team inspects the returned goods, we will process your refund or exchange within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing