Frequently Asked Questions

Everything you need to know about shopping with Real Groovy.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-21 business days.

What is your return policy?

We offer a 30-day return policy on most items. Products must be in their original packaging and unused condition to qualify for a full refund.

How can I track my package?

Once your order ships, you will receive an email with a tracking number and a link to monitor your delivery progress in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.

Are your products covered by a warranty?

Yes, all products come with a standard 1-year manufacturer warranty against defects. Please contact our support team if you encounter any issues.

Can I change or cancel my order after it has been placed?

Orders can be modified or canceled within 2 hours of placement. After this window, the order may have already entered our fulfillment process.